Shipping

At CARMONA COLLECTION we use the delivery services of UPS and DHL to send your orders, depending on the shipping area.


In case of any questions about the model you want to buy, the size that corresponds to you or about your shipment, please contact us at contancto@carmonacollection.com or via WhatsApp at +52 477 1354802.


Costs and delivery times


All shipments within Mexico are free . The estimated delivery time is 3 to 5 business days.


All shipments to the United States or Canada have a fixed cost of $600 Mexican pesos. The estimated delivery time is 5 to 8 business days 

 

We have worldwide shipments! For shipments outside of Mexico, the United States or Canada, please contact us via email at contancto@carmonacollection.com or via WhatsApp at +52 4771354802. 

The estimated delivery time and cost depend on the shipping area and the number of pairs to be ordered.

 
Tracking guide


Once your order has been processed and shipped, you will receive a tracking guide for your product. With this information you can follow the delivery of your CARMONA shoes.

 

*In case of having registered the wrong address and if the package returns to our address, the second shipment will be charged according to the rate established by the parcel.


Import taxes


All our shipments are made from Mexico. In international shipments, import taxes may be charged when your package arrives at the destination country. These charges and taxes are considered the responsibility of the client and will not be covered by Carmona.

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